Warranty Policy for Sound Waves

Effective Date: October 16, 2024

1. Overview
At Sound Waves, we stand behind the quality of our products. This warranty policy outlines the coverage and conditions under which we provide warranty services for our headphones and audio products.

2. Warranty Coverage

• Sound Waves products are covered by a [insert duration, e.g., one-year] warranty against manufacturing defects in materials and workmanship.
• This warranty applies only to the original purchaser and is non-transferable.

3. What Is Not Covered
This warranty does not cover:

• Damage caused by misuse, abuse, or accidents.
• Normal wear and tear, including cosmetic damage.
• Damage caused by unauthorized repairs or modifications.
• Products purchased from unauthorized retailers.

4. Claims Process
To initiate a warranty claim, please follow these steps:

1. Contact our customer service at [insert email] with your order number and a description of the issue.
2. Provide any relevant photos or documentation to support your claim.
3. Our team will review your claim and, if approved, provide instructions for returning the product.

5. Remedies
If a warranty claim is approved, we may choose to:

• Repair the defective product at no cost to you.
• Replace the defective product with a new or refurbished item of equal value.
• Provide a refund for the purchase price at our discretion.

6. Shipping Costs

• Customers are responsible for shipping costs associated with returning the product for warranty service, unless the warranty claim is deemed valid.

7. Changes to Warranty Policy
We reserve the right to modify this warranty policy at any time. Any changes will be posted on this page with an updated effective date.

8. Contact Us
For questions regarding our warranty policy, please reach out to us at:

Sound Waves

Website: https://petnookss.com/

 Street: 4278 Heather Sees Way, United States 

 Hotline: 918-716-2264 

 Email: contact@petnookss.com